RESERVATIONS: 24-48 Hour advance notice is preferred.
CANCELLATIONS: Cancellations made prior to 2 hours before the scheduled pick up time are without penalty. A cancellation made within 2 hours of the scheduled pick up time is subject to a full fare and gratuity charge.
ADDITIONAL STOPS: A stop that is reasonably within the pick up and drop off locations and not exceeding 15 minutes will be charge $10 each. Stops that take you out of a reasonable travel area from pick up and drop off locations and shall not exceed 30 minutes will be $25 each. Stops or additional pick ups exceeding 30 minutes will be charged the zone rate plus $55 per hour from the pick up time.
PARKING/TOLLS: All parking and tolls will be added to the trip fare.
WAIT TIME: Starts 15 minutes after the scheduled pick up time. After the grace period, wait time is charged at $13.75 per quarter hour.
AFTER HOURS: Any ride from 11:00 PM to 4:59 AM has an additional $15 surcharge.
PHONE: Customer will be charged $1.50 per minute.
HOLIDAYS: The following holidays are subject to a 25% surcharge; New Years Day, Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve after 3pm, Christmas Day, New Years Eve after 6pm.
GRATUITY: We recommend 20% gratuity for our chauffeurs. All billed rides will automatically have 20% gratuity added or the amount you state on your trip ticket.
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