Contact Us
 
 Our Policy 
  • RESERVATIONS:
    24-48 Hour advance notice is preferred.


  • CANCELLATIONS:
    Cancellations made prior to 2 hours before the scheduled pick up time are without penalty. A cancellation made within 2 hours of the scheduled pick up time is subject to a full fare and gratuity charge.


  • ADDITIONAL STOPS:
    A stop that is reasonably within the pick up and drop off locations and not exceeding 15 minutes will be charge $10 each. Stops that take you out of a reasonable travel area from pick up and drop off locations and shall not exceed 30 minutes will be $25 each. Stops or additional pick ups exceeding 30 minutes will be charged the zone rate plus $55 per hour from the pick up time.


  • PARKING/TOLLS:
    All parking and tolls will be added to the trip fare.


  • WAIT TIME:
    Starts 15 minutes after the scheduled pick up time. After the grace period, wait time is charged at $13.75 per quarter hour.


  • AFTER HOURS:
    Any ride from 11:00 PM to 4:59 AM has an additional $15 surcharge.


  • PHONE:
    Customer will be charged $1.50 per minute.


  • HOLIDAYS:
    The following holidays are subject to a 25% surcharge; New Years Day, Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve after 3pm, Christmas Day, New Years Eve after 6pm.


  • GRATUITY:
    We recommend 20% gratuity for our chauffeurs. All billed rides will automatically have 20% gratuity added or the amount you state on your trip ticket.


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J & B Transportation, Inc.



J & B Transportation, Inc.

1260 Rankin, Suite A
Troy, MI 48083

Tel: 248.519.TRAN (8726) · Fax: 248.519.8000  · Toll Free 888.335.8726

Email: info@jandbtran.com  

       

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